SHIPPING & DELIVERY POLICY

We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below:


Domestic Shipping (India)

  • Free Shipping: Shipping within India is free.

  • Courier Partners: We ship through reputed courier services.

  • Processing & Dispatch:

    • Ready-to-ship items are usually dispatched within 3-5 business days.

  • Delivery Timeline: Once dispatched, orders are typically delivered within 3–10 business days, depending on the destination.

  • Partial Shipments: To avoid delays, we may ship items individually as soon as they are ready.

  • Tracking: Once your order has shipped, tracking details will be shared via email/SMS.

  • Delays: If any item is out of stock or delayed, we will contact you. You may choose to wait, select an alternative, or opt for a refund/store credit.


International Shipping

  • Worldwide Delivery: We ship internationally via reputed partners.

  • Processing & Dispatch:

    • Standard products dispatch within 15–20 business days.

  • Delivery Timeline: Additional transit time will apply, depending on the destination country.

  • Duties & Taxes:

    • Customs duties, VAT, import taxes, or local charges are the buyer’s responsibility.

    • These charges vary by country and must be paid to release your order from customs.

    • Our delivery partners may pay duties on your behalf, which you can settle directly with them.

  • Restrictions: We do not ship to P.O. Boxes or APO addresses.

  • Payments: Only prepaid international orders are accepted (no COD available).

  • Cancellations: Requests must be made within 24 hours of placing the order.


Cash on Delivery (COD) Policy – India Only

  • COD is available for orders up to ₹30,000.

  • For COD orders above ₹30,000, partial or full advance payment is required via a secure payment link shared from our official email ID.

  • COD orders exceeding ₹30,000 without advance payment will be automatically canceled if payment is not received within 24 hours.

  • COD is not available for international orders.


Packaging & Delivery Conditions

  • All products are carefully packed in protective boxes to ensure safe delivery.

  • Delivery times are estimates and may be affected by courier delays, weather, or unforeseen circumstances.



For urgent queries, please write to support@ikatan.in.